If you have bought a product from this website and it has arrive broken or damaged or if you wish to return it unopened, please contact our helpdesk staff who will help to replace you or refund the purchase. Please contact us within 7 days of receiving the product.
Address for product returns is
Napiers Herbals Ltd
62 George Street
Bathagte EH48 1PD
For products bought in the Napiers clinic shops, please contact the individual store for help.