For patients registered at the Napiers Bathgate clinic you may reorder your prescription here.
Please note that prescriptions by herbalists at the Napiers Edinburgh clinic and the Napiers Glasgow clinic cannot be ordered here and you should contact your clinic or practitioner about repeat prescriptions.
When placing an order for your prescription, please firstly select the type of prescription (e.g. tincture, tea, herbal granules) and the volume/weight you'd prefer. Then before making payment, there is a note section prompting you to enter the name of your prescribing herbalist and the NAME OF YOUR MIX(ES) as many of our patients have more than one prescription. This way your prescription can be quickly and accurately retrieved by our dispensary team.
Please note we run an increasingly busy dispensary and clinic and ask that you please give us a minimum 48 HOURS NOTICE outwith estimated shipping times when ordering a repeat prescription. This allows us to request permission from your herbalist to issue the repeat (depending on your individual needs, a review appointment may be more appropriate first if your condition requires monitoring), make sure there aren't any changes necessary or any delays expected due to herb availability.
We strive to make up and send out all prescription orders as soon as possible, however from time to time there can be unexpected delays and we appreciate your patience and understanding.
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