If you have placed an order, you can track your order on the website. Log in to your account and see its progress. You will also be sent email updates. If you have a query about your order please email or call us.
To enquire about a website order call 0845 002 1860 or +44 (0)1506 353 786.
Open Monday to Friday (09:00 to 17:00)
FOR PRESCRIPTION ORDERS
Please note we run an increasingly busy dispensary and clinic and ask that you please give us a minimum of 48 hours notice outwith expected shipping times when ordering a repeat prescription. This allows us to request permission from your herbalist to issue the repeat (depending on your individual needs, a review appointment may be more appropriate first if your condition requires monitoring), make sure there aren't any changes necessary or any delays expected due to herb availability. We strive to make up and send out all prescription orders as soon as possible, however from time to time there can be unexpected delays and we appreciate your patience and understanding.
62 George Street
Bathgate EH48 1PD
Telephone 01506 353 786
18 Bristo Place
Edinburgh EH1 1EZ
Telephone 0131 225 5542
61 Cresswell Street
Glasgow G12 8AD
Telephone 0141 339 5859
Not near a Napiers in Scotland? We can help you to find a medical herbalist in your area or set up an online consultation. If you are not able to visit a herbalist and would like some general health advice, have a question, or need advice on taking over the counter products if you are already on medication, email our helpdesk herbalists and we will try to help you email@example.com