Contact Us

Please read this special Coronavirus Notice before contacting us or ordering Click here

 

WEBSITE ORDERS

If you have placed an order, you can track your order on the website. Log in to your account and see its progress. You will also be sent email updates. If you have a query about your order please email mailorder@napiers.net or call us on
0845 002 1860 and choose option 2 for mailorder. Our lines are open Monday to Friday (09:30 to 17:00) for mailorder and website enquiries. If the line is busy or you are calling outwith our operational hours, please leave a voicemail and a member of our team will return your call as soon as possible.

FOR PRESCRIPTION ORDERS
Please note we run an increasingly busy dispensary and clinic and ask that you please give us a minimum of 48 hours notice outwith expected shipping times when ordering a repeat prescription. This allows us to request authorisation from your herbalist to issue the repeat (depending on your individual needs, a review appointment may be more appropriate first if your condition requires monitoring), make sure there aren't any changes necessary or any delays expected due to herb availability. We strive to make up and send out all prescription orders as soon as possible, however from time to time there can be unexpected delays and we appreciate your patience and understanding.

NAPIERS CLINIC APPOINTMENTS & THERAPIES

For therapies and treatments offered at Napiers Clinics and information about Napiers practitioners please click here or contact the appropriate shop/clinic directly:

NAPIERS BATHGATE SHOP & CLINIC

62 George Street
Bathgate EH48 1PD
Telephone +44 (0)1506 353 786
Email bathgate@napiers.net
Opening hours 

D. ATKINSON HERBALIST SHOP & NAPIERS CLINIC EDINBURGH

18 Bristo Place
Edinburgh EH1 1EZ
Telephone +44 (0)131 225 5542
Email bpreception@deeatkinson.net
Opening hours

NAPIERS GLASGOW SHOP & CLINIC

61 Cresswell Street
Glasgow G12 8AD
Telephone +44 (0)141 339 5859
Email glasgow@napiers.net
Opening hours

ADVICE

Email our helpdesk at advice@napiers.net 
or telephone one of the clinics for genuine health assistance at
Bathgate 01506 353 786
Edinburgh 0131 225 5542
Glasgow 0141 339 5859

You can also contact us via Twitter or Facebook.


 

FINDING A HERBALIST

Not near a Napiers in Scotland? We can help you to find a medical herbalist in your area or set up an online consultation. If you are not able to visit a herbalist and would like some general health advice, have a question, or need advice on taking over the counter products if you are already on medication, email our helpdesk herbalists and we will try to help you advice@napiers.net


 

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